allow admin to filter ticket by user

assign multiple users to 1 ticket

pin message tide to user own account only

payment reminder

auto accept ticket if phone reply directly from its whatsapp

email notification if the user didn't response to the ticket more than 30 or x minutes

unable to see multiple contact msg

auto label the ticket if customer no reply

image editor

label sorting

Set different farewell message for diff queues

Close ticket without farewell message option.

Search/filter conversion/tickets by date range

display guide for user to add app to mobile

Tickets today vs Users today - Dashboard

contact list with group

display last login time & user session active or not

contact management with channel option

group chat management

offline/disconnect notice

add OTP to all login

differentiate the pinned msg design

sales assist agent

multiple selection for action

add affiliate link/notification at the user screen

assign task's UIUX

ignore group or number message

capture unread message with option

keywords & label report

official carousel message

connect WA with OTP code

add IP call to waapy chat

user reporting

react msg

react msg

add, remove, view participants in group chat

Disconnect not working

close ticket action in chatbot

queue sequence setting

add new permission to now allow user role to see customer's contact number

display storage usage

drag and drop file to upload in desktop version

enhanced follow up message

sync label from whatsapp business app

record and display (internally) of which users replied the msg

[bug] chatbot replied message with link pretty slow

allow admin to set multiple connect for user

assign specified contact to specified users

pin msg to top

user report

voice message unable to reply msg (voice, image, text, etc)

display the update log in admin and user dashboard

import contact by upload CSV need allow custom fields

auto reply msg still sent even the connection choose only 1

mobile UI issue

[bug] cvs import with custom field

user permission view on closed ticket

force user to choose which queue to assign during start a new ticket

reject call & show notification

reply with AI assist

filter by unread/unreply message

[mobile] add quick menu to ticket in home page

template display msg waapy chat.

auto close ticket

group chat option

send image with caption

don't allow admin to delete contact that has ticket

[bug] select all contact bug

notification not working when the site is close

1st greeting message set it max 3 times

Display the username at the header.

receive email when user created

display user's queue

new user 's default profile & connection

handle community chat

user cant see the conversation in "Queue"

import contact via excel

[bug] don't send auto welcome message when there isn't any welcome message content in connection

prevent ticket number from recycle

more timing option for auto close ticket duration

[bug] allow normal user to change the password by their own

[bug] notification keep on popping even if is user or system sending the message from waapy dashboard

add internal note for each ticket

hide attachment in chat room option

mask link protection

quick reply with attachment

Batch delete contacts. Tick/select and remove it from waapy.

different welcome message according to time

WhatsApp connection not support 1 queue

Email inform the administrator there is a new account created

We need a password reset function when user forget password.

New user register will be disabled

Disabled delete button is have 1 admin

the disable user cannot login.

User status Can enable or disable user.

Quick reply filter

add labelling

session expired can make it last longer

admin cant see who handle & close ticket

new user cant see the old queues

The Queues Options Filter only function in Inbox -Queue

[bug] welcome message sent to those unread msg

allow admin to set how many times the welcome auto msg to send

chatbot

new ticket in queue should not be visible to all user

add a reconnect button in connection page

normal user still able to see the queue msg even if is not under

[bug] waapy chat bot response message can't be case sensitive

don't allow library to capture outgoing msg

allow waapy to view edited text

unable to view react message emoji

new registration notification email

permission function

register page issue

whitelabel package

support differnt server SMTP

contact name being overwrite

transfer ticket connection selection

don't allow send msg if the conversion session is closed (official cloud api)

ignore channel message

Capture whatsapp name

[bug] direct message from facebook didn't show the thumb

edited message not reflecting if is from replied message

chatbox loading earlier message issue

set default permission

skip group and channel during contact import

display the file original name in the chatbox

[bug] quick answer unable to support other languages

remain the ticket filter option after user selected

display a remark/indicator for unreply message in queue & working on tab

resolve page hang or loading too slow upon entering

always enable notification by default

add select and deselect filter selection and add indicator when the filter option is current active

allow customer to export contact

display user's queue & group permission in user list

transfer ticket select user option

[bug] message unread indicated

display red dot (any indicator) on new unread message in the on going ticket

group permission cache issue

the dashboard report display ticket number incorrect.

follow up unread message

transfer ticket select user dropdown issue

allow admin to enable/disable farewell msg for official

ticket filter by connection

assign label for both ticket and contact at the same UI

group message can't see in resolved tab

notification sometimes receive sometimes not

inform client automatically whenever their instance has updated with new version

voice to text function

schedule message

Default Connection option in add/edit user

no auto reply if the user read the msg in phone 1st

display the queue and the current assigned users in the ticket listing view

noted indicator not obvious

enhance mobile app design

disable/enable option for welcome msg for group ticket

configurable welcome message duration

if send message from contact list need to assign queue

convert voice message to text