assign specified contact to specified users

Administrator

Planned

to have the function that allow admin to assign contact's default ticket user assigning in the contact list.

example 1, contact A belongs to user 1's customer, whenever contact A new ticket created, it will always assigned to user 1.

example 2, contact A belongs to queue 1's customer, whenever contact A new ticket created, it will always assigned to queue 1.

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07/16/2024 2:34:46 PM

no votes yet

enhancement