Administrator
as discussed, if the phone owner initiated the message from its phone (not from waapy), then in waapy we've the setting to capture it and create a new ticket.
currently the logic is it will capture and create a new ticket in waapy. but we need to modify it to have a setting to allow or not allow capture and create new ticket. the solution as discussed in here https://fjk6fvcidd9.sg.larksuite.com/minutes/obsgr63h2r651h2s1h83zd47
don't allow library to capture outgoing msg
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Administrator moved item to board Live
1 year ago -
Administrator moved item to board Under review
1 year ago -
Administrator moved item to project Waapy Chat
1 year ago -
Administrator created the item
1 year ago