Default Connection option in add/edit user

The drop down should not include the a "blank" option

no auto reply if the user read the msg in phone 1st

if new msg come in, and the user read it in phone 1st before the welcome message come in, then the welcome msg will not send in. we still need to allo...

display the queue and the current assigned users in the ticket listing view

explain: https://somup.com/cZe6jjp9Qg

noted indicator not obvious

explain: https://go.screenpal.com/watch/cZfQlFVsv60

enhance mobile app design

the current mobile app Pwa isn't too optimised, when using it still having alot of UI bugs.

disable/enable option for welcome msg for group ticket

to have a open to open close welcome message for group ticket. so that group msg will not receive welcome msg and farewell msg.

configurable welcome message duration

right now the welcome message auto reply duration is base on the number of character. instead of auto calculate, we allow the admin to set it by them...

if send message from contact list need to assign queue

right now if i send message from contact list, the user isn't allow to select which queue. if the user don't have queue, then he/she cannot send the...

convert voice message to text

https://ibb.co/2tMqpdF the current voice message have to press to listen to it. it wil be great if we've a function to translate the voice to text reg...