Administrator

Administrator

Live

in the chatbot we can set to allow the customers to reply with text for example:

Please choose your department billing support sales

but when customer reply

Billing

the bot doesn't response, must reply

billing

only ok. i think we can make it not case sensitive for this.

You may use @ to mention someone.

[bug] waapy chat bot response message can't be case sensitive

1 total vote
Administrator
  • Administrator moved item to board Live

    1 year ago
  • Administrator moved item to board Under review

    1 year ago
  • Administrator moved item to project Waapy Chat

    1 year ago
  • Administrator created the item

    1 year ago