Administrator
- able to see each user current handling which tickets and total number of ticket handling.
- able to see user past tickets total number, can filter by date.
- able to see the average duration of each ticket handle by the users (start from open or transfer to close).
user reporting
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Administrator moved item to board Under review
1 year ago -
Administrator moved item to project Waapy Chat
1 year ago -
Administrator unpinned the item
1 year ago -
Administrator made item public
1 year ago -
Administrator created the item
1 year ago